Terms and Conditions
Last Updated: May 2026
Business Name：CYF Badminton Company
Website ： shop.cyfbadminton.com
Please read the terms and conditions carefully before using this website to avoid any unnecessary disputes.
By accessing or using our website and purchasing from our online shop, you agree to these Terms of Service.
1. Definitions
“We”, “us”, and “our” mean [CYF Badminton Company], a business registered in Hong Kong.
“You” and “your” mean the customer or user of our website.
“Products” mean goods sold on our online shop.
“Order” means a purchase request submitted through our website.
2. General use
These Terms govern your use of our website and the purchase of products from our online shop.
We may update these Terms from time to time without prior notice. The updated version will take effect once posted on our website.
3. Product information
We try to ensure that product descriptions, images, colors, dimensions, and prices are accurate, but errors may occur.
We strive to match the photo colors and images with the actual product as closely as possible; however, please note that color discrepancies may occur due to monitor settings.
Customers are responsible for confirming the suitability of product specifications before placing an order.
4. Pricing and Payment
All prices are shown in Hong Kong dollars (HKD) unless otherwise stated. We may change prices at any time without further notice.
Payment must be made using the payment methods available at checkout. By submitting payment details, you confirm that you are authorized to use the selected payment method and that the information provided is accurate.
5. Orders
By registering and completing the Ordering Procedure, you agree to offer to purchase our products. An email confirming receipt of your order and containing the details of your order (“Order Confirmation”). The Order Confirmation is acknowledgement that we have received your order, and does not confirm acceptance of your offer to buy the products(s) ordered.
All orders are subject to acceptance and stock availability. We reserve the right to refuse, cancel, or limit any order at our discretion, including where an item is out of stock, pricing is incorrect, payment is not completed, or fraud is suspected.
6. Cancellation Order
Once an order has been confirmed, no cancellation, refund, or exchange will be accepted for any reason including but not limited to change of mind, personal reasons, incorrect selection, or other customer-related reasons.。
If cancellation is exceptionally approved by us at our sole discretion, an administration charge will apply, and this charge will include any payment gateway fees and other related processing costs already incurred.
Any approved cancellation is only valid after written confirmation from us.
7. Delivery
We will arrange delivery to the address you provide at checkout, subject to our delivery terms and any applicable shipping fees. Delivery times are estimates only and may be affected by stock availability, courier delays, weather, holidays, or events beyond our control.
You are responsible for providing a correct delivery address and contact information.
We are not liable to the loss or damage once the items are passed to the carrier company due to circumstances beyond our control.
8. Tax, Duties & Customs Clearance Policy
For overseas orders, you are fully responsible for all import duties, taxes, customs fees, VAT/GST, and any other charges imposed by the destination country's customs authorities.
Order cancellations will not be accepted due to customs delays or the imposition of import duties and taxes.
Customs policies vary by country; please check your local import regulations before placing an overseas order. Refused or unclaimed parcels may be returned or destroyed at the carrier's discretion, with all associated costs borne by you.
9. Pickup
If you choose self-pick-up, you must collect the goods within the specified period. Otherwise, we reserve the right to cancel the order.
Please present the pick-up email and the required documents if applicable when collecting your order. Failure to do so may result in being unable to collect the goods.
Orders not collected on time may be cancelled or subject to additional storage charges, where applicable.
10. Returns, Exchanges and Refunds
Returns, exchange and refunds are subject to our Return and Refund Policy, which forms part of these Terms.
Unless otherwise stated, items that have been used, damaged by the customer, washed, altered, or without original packaging may not be accepted for return or exchange or refund.
If a product is defective or materially different from the description, please contact us within [7] days of receipt with proof of purchase and photos. We will review the case and may offer replacement, refund, or other remedy as appropriate.
11. Shopify Platform
Our online shop is powered by Shopify Inc. By using our website, you acknowledge that your personal data will be collected, processed, stored, and transmitted by Shopify and its affiliates according to their privacy policies.
Shopify may share your personal data with third-party service providers, payment processors, shipping companies, and other partners necessary for order fulfillment and website operation.
Please review Shopify's Terms of Service and Privacy Policy for full details on how they handle your information: https://www.shopify.com/legal/terms-payments-gateway and https://www.shopify.com/legal/privacy.
12. Customer’s Obligation
By using this website, we regard and expect you as having the authority and legal capacity to agree to the Terms and Conditions. You will comply with all applicable agreements, law, statues, ordinances and regulations with regard to the use of our Services.
The customer must not introduce any viruses, Trojan horses, worms, time bombs or any other computer programs or files of a harmful nature that will interrupt, limit, destroy or otherwise interfere with the functionality of this Web Site, or any material that is unlawful, defamatory, indecent, obscene or abusive in any way.
13. Intellectual Property
All website content, including trademark, text, images, logos, and design, belongs to us or our licensors and may not be copied or used without permission.
14. Liability
To the fullest extent permitted by law, we are not liable for indirect, incidental, special, or consequential losses.
Our total liability for any claim arising from an order will not exceed the amount paid for the relevant product, unless otherwise required by law.
15. Privacy
Your use of our website is also subject to our Privacy Policy.
We collect and use personal data only for purposes related to order processing, delivery, customer service, and business operations, in accordance with applicable Hong Kong laws.
16. Governing Law
These Terms are governed by the laws of the Hong Kong Special Administrative Region.
Any dispute shall be subject to the non-exclusive jurisdiction of the courts of Hong Kong.
17. Contact Us
If you have any questions about these Terms, please contact us at: enquiry@cyfbadminton.com
We retains all rights to amend the terms and conditions at any time without prior notice.
DISCLAIMERS
YOUR USE OF THIS SITE IS AT YOUR RISK. THE MATERIALS AND SERVICES PROVIDED IN CONNECTION WITH THIS WEBSITE ARE PROVIDED "AS IS" WITHOUT ANY WARRANTIES OF ANY KIND INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY. NEITHER CYF BADMINTON COMPANY NOR ANY OF THEIR AFFILIATES WARRANT THE ACCURACY OR COMPLETENESS OF THE MATERIALS OR SERVICES ON OR THROUGH THIS WEBSITE. THE MATERIALS AND SERVICES ON OR THROUGH THIS WEBSITE MAY BE OUT OF DATE, AND NEITHER CYF BADMINTON COMPANY NOR ANY OF THEIR AFFILIATES MAKE ANY COMMITMENT OR ASSUMES ANY DUTY TO UPDATE SUCH MATERIALS OR SERVICES. THE FOREGOING EXCLUSIONS OF IMPLIED WARRANTIES DO NOT APPLY TO THE EXTENT PROHIBITED BY LAW. PLEASE REFER TO YOUR LOCAL LAWS FOR ANY SUCH PROHIBITIONS.
ALL PRODUCTS AND SERVICES PURCHASED ON OR THROUGH THIS WEBSITE ARE SUBJECT ONLY TO ANY APPLICABLE WARRANTIES OF THEIR RESPECTIVE MANUFACTURES, DISTRIBUTORS AND SUPPLIERS, IF ANY. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, CYF BADMINTON COMPANY HEREBY DISCLAIM ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, ANY IMPLIED WARRANTIES WITH RESPECT TO THE PRODUCTS AND SERVICES LISTED OR PURCHASED ON OR THROUGH THIS WEBSITE. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, CYF BADMINTON COMPANY HEREBY EXPRESSLY DISCLAIM ALL LIABILITY FOR PRODUCT DEFECT OR FAILURE, CLAIMS THAT ARE DUE TO NORMAL WEAR, PRODUCT MISUSE, ABUSE, PRODUCT MODIFICATION, IMPROPER PRODUCT SELECTION, NON-COMPLIANCE WITH ANY CODES, OR MISAPPROPRIATION.